What happens if I cannot attend?
If in any 6 week course you miss a class, you can attend any other class to make it up (providing there is space – telephone Ellen to confirm). I try to advise when I know I have a space available on any class coming up by writing it on the blackboard in my workroom.
If you need to cancel your place due to unforeseen circumstance, I will refund in full if it is at least 4 weeks before the start of the course. This allows for time to re-advertise and fill the place. If it is after that time I will refund 50% of the cost, as then it is unlikely the place will be able to be filled at such short notice. Any refunds will go back into the bank account the payment was made from.
How do I book a sewing class or workshop?
Once you make payment and receive your confirmation email from The Make Room – your place is secure. Either via www.themakeroom.uk website or directly via Ellen.
Can I get a refund if I am ill?
No – but you can make up the class (see ‘what happens if I cannot attend’ above).
How much notice do I need to give you to cancel a place?
At least 2 weeks (see ‘what happens if I cannot attend’ above).